Get in Touch
Whether you have a question about our tool, need technical support, or want to share feedback, we'd love to hear from you. We typically respond to all inquiries within 24-48 hours.
Email Support
For general inquiries, technical support, and feedback. We read and respond to every email.
Business Inquiries
For partnership opportunities, advertising inquiries, and business-related questions.
Bug Reports
Found a bug or technical issue? Let us know so we can fix it quickly.
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our FAQ section on the main page. Topics covered include:
- How to use the calibration methods
- Understanding DPI vs. PPI
- Why your OS reports different DPI values
- Browser compatibility issues
- Mobile device support
What to Include in Your Message
To help us assist you more effectively, please include:
- Subject Line: A brief description of your inquiry
- Device Information: Your operating system and browser (if technical issue)
- Screen Details: Your screen resolution and size (if relevant)
- Description: A clear explanation of your question or issue
- Screenshots: If reporting a bug, screenshots are very helpful
Response Time
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). Messages received during weekends or holidays may take slightly longer, but we'll get back to you as soon as possible.
Partnership and Advertising
If you're interested in:
- Advertising opportunities on our platform
- Partnership collaborations
- Content marketing proposals
- Product reviews or features
Please contact us at business@screendpichecker.com with details about your proposal.
Privacy and Data
We take your privacy seriously. When you contact us via email:
- We only use your email address to respond to your inquiry
- We never share your contact information with third parties
- We do not add you to any mailing lists without explicit consent
- Your messages are stored securely and deleted after resolution
For more information about how we handle data, please see our Privacy Policy.
Social Media
While we primarily communicate through email, we're considering expanding to social media platforms in the future. If you'd like to stay updated about new features and developments, bookmark our site and check back periodically.
Location
Screen DPI Checker is a digital service operating globally. Our support team works remotely to provide assistance to users worldwide. While we don't have a physical office, we're always available via email.
Feedback Matters
Your feedback helps us improve. Whether you have:
- Suggestions for new features
- Ideas for better calibration methods
- Thoughts on the user interface
- Comments about accuracy or performance
We want to hear from you. Every message is read by our team, and many of our improvements come directly from user suggestions.